Needless to say we pro-actively check your data back up and all matters of system security like endpoint security and updates. Using our ‘Active Monitoring’ we always know the exact status of your ICT hardware. We know the responsibilities being a provider of services. ICT problems are noted immediately and in most cases solved before it being a real issue. Monitoring is based on different levels.
In case things are not going the way you expected, do not hesitate to call our service number. We answer and assist straight away. Most likely we can provide you with the solution immediately as we are connected to your network. Support at location is hardly necessary.